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Dec 07, 2025
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PUBLISHED 2018-2019 Non-credit Catalog [ARCHIVED CATALOG]
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PMAC 118 - Communication and Relational Skills
Course Description
Principles and guidelines for effective communications in a business environment are the focus of this seminar. Interpersonal topics covered include the impact of emotion on communication, using appropriate language, how to improve listening skills and the role of non-verbal behaviour. We’ll examine how to give and receive feedback, as well as how to respond to conflict. The seminar will address developing strong presentation skills and how to communicate in meetings. An overview of written communication, including e-mail etiquette, is also presented.
0 credits
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