Apr 28, 2024  
PUBLISHED 2019-2020 Credit Catalog 
    
PUBLISHED 2019-2020 Credit Catalog [ARCHIVED CATALOG]

TSAL 215 - Customer Service Excellence


Course Description
Through customer service theory and practical applications students will develop exceptional service skills to aid in building long-term business relationships with customers. Students will learn to develop problem-solving skills, the importance of clear communications and how to cope with challenging customers.

3 Credits:

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Domestic Fee
386
International Fee
1405.58
Registration Statement
View course dates and times.