TSAL 215 - Customer Service Excellence

Course Description
Through customer service theory and practical applications students will develop exceptional service skills to aid in building long-term business relationships with customers. Students will learn to develop problem-solving skills, the importance of clear communications and how to cope with challenging customers.

3 Credits:

© 2015-2018, Southern Alberta Institute of Technology (SAIT). All Rights Reserved.
Domestic Fee
386
International Fee
1405.58
Registration Statement
View course dates and times.