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May 08, 2024
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PUBLISHED 2019-2020 Credit Catalog [ARCHIVED CATALOG]
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MKTG 2340 - Consumer Behavior Course Description Knowing what makes customers tick is one key to business success. This course explores different elements that influence the consumer decision-making process and the subsequent impact on marketing activities. Topics include consumer behavior and customer research; consumer archetype and marketing segments; environmental influences (internal and external); individual determinants; decision-making/buying processes; and information research and strategy evaluation. A variety of approaches to learning will be used, including discussions, contemporary case activities, self-reflection, research and individual and group work assignments. The focus is on practical implications of this knowledge for the marketer.
3 Credits:
Prerequisite(s): MKTG 1060 Equivalent Course(s): © 2015-2018, Southern Alberta Institute of Technology (SAIT). All Rights Reserved.
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