Nov 24, 2024  
PUBLISHED 2020-2021 Credit Catalog 
    
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PUBLISHED 2020-2021 Credit Catalog [ARCHIVED CATALOG]

TSAL 215 - Customer Service Excellence

Course Description:
Through customer service theory and practical applications students will develop exceptional service skills to aid in building long-term business relationships with customers. Students will learn to develop problem-solving skills, the importance of clear communications and how to cope with challenging customers.

3 Credits

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