MNGT 3010 - Continuous Improvement

Course Description:
Continuous improvement has emphasis within successful companies as they focus on efficiently delivering products or services to meet customer requirements. This course will outline the principles of continuous improvement and expose you to some of the tools and widely-used methods of continuous improvement. Topics include the concepts of W. Edwards Deming, quality assurance, total quality management (TQM), lean Six-Sigma methodologies, and ISO standards. You will also learn how to analyze processes; identify and design improvements; plan and implement change; identify the impact on human resources; and analyse the results and their impact on the business.

3 Credits

Prerequisite(s):

COMM 1070
One of:
- MNGT 2250
- MGMT 2050
One of:
- MNGT 2320
- MNGT 2321
- STAT 2040