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Aug 31, 2024
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PUBLISHED 2021-2022 Credit Catalog [ARCHIVED CATALOG]
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FNCE 205 - Introduction to Fixed Operations Course Description: This course provides a comprehensive view of the Fixed Operations Department of a typical automotive dealership. It explores the best practices for optimizing the return on investment in the dealership and how the after-sales business contributes to overall dealership profitability. Particular emphasis will be placed on the impact of customer satisfaction, loyalty and repurchase intentions.
1.5 Credits
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