RMGT 202 - Railway Culture

Course Description:
This course will enable the learner to recognize the organizational structure and culture of the railway, identify the interactions between organizational entities, apply Crew Resource Management (CRM) principles in a safety system, and learn effective professional and customer service skills. Also, the role, responsibilities, and key duties of Conductors will be covered.

1.5 Credits

© 2015 - 2021, Southern Alberta Institute of Technology (SAIT). All Rights Reserved.