May 25, 2024  
PUBLISHED 2021-2022 Credit Catalog 
    
PUBLISHED 2021-2022 Credit Catalog [ARCHIVED CATALOG]

MNGT 3010 - Continuous Improvement


Course Description:
Continuous improvement has emphasis within successful companies as they focus on efficiently delivering products or services to meet customer requirements. This course will outline the principles of continuous improvement and expose you to some of the tools and widely-used methods of continuous improvement. Topics include the concepts of W. Edwards Deming, quality assurance, total quality management (TQM), lean Six-Sigma methodologies, and ISO standards. You will also learn how to analyze processes; identify and design improvements; plan and implement change; identify the impact on human resources; and analyse the results and their impact on the business.

3 Credits

Prerequisite(s):
  • COMM 1070
  • One of:
    • MNGT 2250
    • MGMT 2050
  • One of:
    • MNGT 2320
    • MNGT 2321
    • STAT 2040

Equivalent(s):
MNGT 213

Precluded Equivalent(s):
SCMT 2370

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