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Sep 07, 2024
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PUBLISHED 2021-2022 Credit Catalog [ARCHIVED CATALOG]
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MNGT 251 - Conflict Management and Negotiation Skills Course Description: In this course, you will gain an understanding of different negotiation styles and conflict resolution in the workplace, and develop strategies and skills to deal with different situations. Topics include negotiation and its components; personality; conflict resolution; negotiation style and temperaments; communication; interest and goals in negotiation; perception and power in negotiation; principles of persuasion; negotiation process; and styles, techniques and strategies. The focus will be on the practical implications of this knowledge for the practitioner.
3 Credits
Prerequisite(s): Equivalent(s): MNGT 3020
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