HCAR 404 - Quality and Performance in Healthcare Services

Course Description:
Using quality assessment measures viewed through a health services lens, learners will explore how to manage emerging performance issues that impact patient safety. Topics include building an organizational culture devoted to quality, how to monitor and report on performance, and expanding learners’ understanding of corporate governance as it relates to quality and patient safety. This course provides accountability tools to strengthen the influence of leaders on the organization’s performance.

3 Credits