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Apr 23, 2024
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PUBLISHED 2022-2023 Credit Catalog [ARCHIVED CATALOG]
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LODG 255 - Front Office Management
Course Description:
All aspects of the hotel’s Front Desk are presented from the perspective of both individuals and groups, including reservations, check-in, billing, and check-out. Plus, the elements of guest history and travel trade management. Emphasis is placed on practical hands-on exercises using a Property Management System.
3 Credits
Prerequisite(s):
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