May 25, 2024  
PUBLISHED 2024-2025 Credit Catalog 
    
PUBLISHED 2024-2025 Credit Catalog

LODG 255 - Front Office Management


Description
All aspects of the hotel’s Front Desk are presented from the perspective of both individuals and groups, including reservations, check-in, billing, and check-out. Plus, the elements of guest history and travel trade management. Emphasis is placed on practical hands-on exercises using a Property Management System.

3 Credits

Prerequisites
  • MKTG 200