Apr 02, 2025  
PUBLISHED 2024-2025 Credit Catalog 
    
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PUBLISHED 2024-2025 Credit Catalog [ARCHIVED CATALOG]

LODG 255 - Front Office Management

Description
All aspects of the hotel’s Front Desk are presented from the perspective of both individuals and groups, including reservations, check-in, billing, and check-out. Plus, the elements of guest history and travel trade management. Emphasis is placed on practical hands-on exercises using a Property Management System.

3 Credits

Prerequisites
  • MKTG 200