FNCE 205 - Introduction to Fixed Operations

Description
This course provides a comprehensive view of the Fixed Operations Department of a typical automotive dealership. It explores the best practices for optimizing the return on investment in the dealership and how the after-sales business contributes to overall dealership profitability. Particular emphasis will be placed on the impact of customer satisfaction, loyalty and repurchase intentions.

1.5 Credits

Time Guidelines
The standard instructional time for this course is 45 hours.