MNGT 3010 - Continuous Improvement

Description
Continuous improvement has emphasis within successful companies as they focus on efficiently delivering products or services to meet customer requirements. This course will outline the principles of continuous improvement and expose you to some of the tools and widely-used methods of continuous improvement. Topics include the concepts of W. Edwards Deming, quality assurance, total quality management (TQM), lean Six-Sigma methodologies, and ISO standards. You will also learn how to analyze processes; identify and design improvements; plan and implement change; identify the impact on human resources; and analyse the results and their impact on the business.

3 Credits

Time Guidelines
The standard instructional time for this course is 45 hours.

Prerequisites

One of:
- COMM 1070
- COMN 220
- COMM 238
One of:
- MNGT 2250
- MNGT 250
One of:
- MNGT 2321
- MNGT 321
- STAT 2040
- STAT 220
  STAT 270

Equivalents
MNGT 213
Precluded Equivalents
SCMT 2370