MNGT 3020 - Conflict Management and Negotiation Skills

Description
In this course, you will gain an understanding of different negotiation styles and conflict resolution in the workplace, and develop strategies and skills to deal with different situations. Topics include negotiation and its components; personality; conflict resolution; negotiation style and temperaments; communication; interest and goals in negotiation; perception and power in negotiation; principles of persuasion; negotiation process; and styles, techniques and strategies. The focus will be on the practical implications of this knowledge for the practitioner.

3 Credits

Time Guidelines
The standard instructional time for this course is 45 hours. On campus evenings/weekends and fully online hours will vary.

Prerequisites

One of:
- MNGT 2250
- MNGT 250

Equivalents
MNGT 251