Mar 04, 2026  
PUBLISHED 2026-2027 Credit Catalog 
    
PUBLISHED 2026-2027 Credit Catalog

LODG 255 - Front Office Management


Description
All aspects of the hotel’s Front Desk are presented from the perspective of both individuals and groups, including reservations, check-in, billing, and check-out. Plus, the elements of guest history and travel trade management. Emphasis is placed on practical hands-on exercises using a Property Management System.



3 Credits

Time Guidelines
The standard instructional time for this course is 45 hours.

Prerequisites
  • MKTG 200