May 25, 2024  
PUBLISHED 2024-2025 Credit Catalog 
PUBLISHED 2024-2025 Credit Catalog

Administrative Information Management

Location(s): In Person (Main Campus)

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Are you prepared to play a vital role in how a business functions? The SAIT Administrative Information Management diploma program is your pathway to mastering the skills that make businesses run smoothly.

This two-year program is highly valued by employers seeking administrative professionals. 

Upon graduation, you will have in-demand skills in business technology, problem-solving, and collaboration. You will be prepared for business administration jobs like coordinator, administrator, and executive assistant. Your skills will transfer across many industries, including finance, oil and gas, healthcare, transportation, and technology. 

In this program, you’ll: 

  • develop professionalism, teamwork, and leadership skills while working collaboratively
  • learn to manage daily tasks and business activities, ensuring operations run smoothly 
  • become skilled in creating, securing, and organizing information using technology, including coordinating meetings and overseeing office procedures
  • perform business processes and procedures to enhance productivity within organizations
  • learn to produce effective business reports that provide valuable insights and stay current with the latest technology trends
  • master the art of effective communication, a crucial skill in any workplace
  • enhance your critical thinking abilities to solve problems and tackle real-world challenges
  • learn to provide superior client service, ensuring the satisfaction of both internal and external stakeholders
  • practice ethical and professional behaviour, setting high standards for yourself. 

This program equips you with the skills and knowledge you need to excel in administrative roles or human resource management. If you are looking for a fulfilling career where you can make an impact, this program is for you. 

Certifications and real experience 

You’ll have the opportunity to earn Microsoft Office certifications and applications that include SharePoint, Outlook, Excel, Word, OneNote, Project and Publisher. You will develop scheduling, word processing, databases, spreadsheets, and presentations expertise. 

You will work for a simulated company to apply your skills. You will also complete a four-week practicum placement to put what you have learned into practice in an actual workplace. 

Traits, skills and aptitudes

Those who work in administration tend to be objective, methodical, and innovative. 

You need:

  • a professional attitude
  • discretion 
  • strong communication skills 
  • time management and organizational skills 
  • conflict resolution skills 
  • the ability to work independently and on a team 
  • the ability to work under pressure to meet deadlines. 

You should enjoy working with people, working on computers and compiling and organizing information. 

Academic path

Graduates of the SAIT Office Professional certificate are eligible to enter this program in year two and complete one additional year of study to earn their diploma. 

The courses in the Office Professional certificate are the same as those in year one of the Administrative Information Management diploma. 

Practicum, co-op and work integrated learning opportunities

You will participate in a four-week practicum, applying the skills and knowledge you have learned in an industry environment.  

Work placements can occur across many industries, including transportation, petroleum and energy, finance, education, government, engineering, construction and non-profit.

Accreditations, designations or certifications

You have the opportunity to write several Microsoft Office Specialist certification exams in this program:

  • Word 2019 & 365 Specialist
  • Excel 2019 & 365 Specialist
  • PowerPoint 2019 & 365 Specialist
  • Outlook 2019 & 365 Specialist
  • Word 2019 & 365 Expert
  • Excel 2019 & 365 Expert
  • Access 2019 & 365 Specialist

If you successfully complete the Word Expert, Excel Expert, PowerPoint Specialist, and one additional certification, you can also earn a Microsoft Office Specialist Master certification.


After successfully completing this program, you’ll receive a SAIT Administrative Information Management diploma.

Program length

2 years

Accepts international applicants - PGWP-eligible

This program accepts international applicants and meets the eligibility criteria for the Post-Graduation Work Permit program, as long as the student is registered in on-campus classes or completes more than 50% of the courses on campus (for blended options). 

International students attending all classes online will NOT be eligible for a Post-Graduate Work Permit. International students are responsible for maintaining their eligibility throughout their studies. 

Not eligible for CAJG

This program is not eligible for the Canada Alberta Job Grant

Related careers

Our graduates may work in the following occupations. Some careers require additional experience and education.

Potential careers (NOC):

  • Executive assistants (12100)
  • Records management technicians (12112)
  • Administrative officers (13100)
  • Administrative assistants (13110)
  • General office support workers (14100)
  • Receptionists (14101)
  • Other customer and information services representatives (64409)

Admission requirements - Applicants educated in Canada

Applicants must demonstrate English language proficiency and completion of all the following courses or equivalents:

  • at least 50% in Math 10C or Math 20-3, and
  • at least 50% in English Language Arts 30-1 or English Language Arts 30-2.

SAIT accepts high school course equivalents for admission for applicants educated outside Alberta.

Admission requirements - Applicants educated outside of Canada

All applicants who were educated outside of Canada must demonstrate English language proficiency and provide proof they meet the program admission requirements with an international document assessment. Find accepted educational documents and assessment options

SAIT may also accept courses completed at certain international post-secondary institutions.

Program outline

The Administrative Information Management diploma requires 61.5 credits (20 courses) to complete.

The program spans two years, with two semesters in the first year, and three semesters in the second.

Suggested schedule of study

We recommend you complete the courses in the order listed below.


You must attain a PGPA and/or a CGPA of 2.0 or better each semester and pass the prerequisite courses to progress through the program.

To qualify for graduation, you must pass all courses, attain a CGPA of 2.0 or better and complete course requirements within the prescribed timelines.

Review our grading and progression procedure > 

Books and supplies

Books and supplies are approximately $1,000 - $1,500 per full-time year.

This is a bring-your-own-device program with a standard hardware and software requirement. See the specific requirements on our computers and laptops page.

Find your booklist on the SAIT Bookstore’s website. The booklist will be available close to your start date. Can’t find your program or course? The bookstore didn’t receive a textbook list. Contact your program directly to determine if they’re still refining course details or if you’re in luck; no textbook purchase is required for that term.

Business program advising

For any questions or to set up an advising appointment, please get in touch with our School of Business.

Phone: 403.284.8485

Program outcomes

  1. Demonstrate collaborative teamwork and leadership skills.
  2. Demonstrate effective communication skills.
  3. Demonstrate critical thinking skills.
  4. Provide superior client service.
  5. Demonstrate ethical and professional behaviour.
  6. Create, store, and retain information.
  7. Execute business processes and procedures to improve productivity.
  8. Produce effective business reports.
  9. Integrate current and emerging software.
  10. Manage a variety of daily tasks and business activities.

Graduate outcomes

A. Safety - awareness of safety standards relevant to the workplace.

  • Safety awareness

B. Responsible leadership - personal, ethical and respectful behaviour within the workplace and global community.

  • Teamwork and multi-disciplinary collaboration
  • Self-initiative
  • Ethical reasoning and action
  • Global awareness
  • Sustainability

C. Communication - the exchange of information professionally and effectively.

  • Language skills
  • Interpersonal skills

D. Information literacy - the strategies used to become informed, from recognizing an information need to accessing and evaluating information and using it effectively and ethically.

  • Problem-solving and critical thinking
  • Quantitative literacy
  • Technological literacy

E. Technical knowledge, skills and abilities - technical competence specific to the discipline or industry.

  • Specialized technical skill set

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