Traits, skills and aptitudes
Those in the hospitality and tourism management industry tend to be directive, methodical and social.
You need:
- excellent communication skills
- organizational skills
- good general health, stamina and mental alertness to cope with the long, irregular hours of work
- the ability to get along with all kinds of people
- leadership and decision-making skills
- the ability to adapt to changing customer needs and unexpected situations
- the ability to remain calm while under pressure.
To do well in this field, you should enjoy being in charge, taking a methodical approach to your work, and negotiating with people.
Practicum, co-op and work integrated learning opportunities
In your second semester, you will participate in a practicum with an industry partner, providing you with valuable experience in industry operations.
In your third semester, you will participate in a four-month paid internship in the Bow Valley region (Banff, Canmore, or Lake Louise). Before you begin your final semester, accommodation arrangements will be agreed upon between yourself and your employer.
Credential
After successfully completing this program, you will be awarded a SAIT Global Hospitality and Tourism Management post-diploma certificate.
Accepts international applicants - PGWP-eligible
This program accepts international applicants and meets the eligibility criteria for the Post-Graduation Work Permit program, as long as the student is registered in on-campus classes or completes more than 50% of the courses on campus (for blended options).
International students attending all classes online will NOT be eligible for a Post-Graduate Work Permit. International students are responsible for maintaining their eligibility throughout their studies.
Related careers
Our graduates may work in the followng occupations. Some careers require additional experience and education.
Potential careers (NOC):
- Accommodation, travel and tourism and related services supervisors (62022)
- Hotel front desk clerks (64314)
- Restaurant and food service managers (60030)
- Conference and event planners (12103)
- Accommodation Service managers (60031)
Admission requirements - Applicants educated in Canada
Applicants must demonstrate English language proficiency and completion of the following courses or equivalents:
- a post-secondary hospitality, tourism or business degree or diploma from a recognized university, institute, or college with a minimum 2.3 grade-point average (67% or C+), including a minimum of 20 courses or 60 credits.
A combination of education and experience will be considered upon approval from the Academic Chair.
Application process
Applicants to this program will be assessed on the following criteria and seats will be offered accordingly:
- Applicants who have graduated from SAIT with a Hospitality and Tourism Management diploma (previously Hospitality Management) with a minimum GPA of 2.3 will be offered admission on a first-qualified, first-offered basis. Once the program is full, qualified applicants will be placed on a waitlist.
- Applicants with a diploma in hospitality management from another accredited post-secondary institution will be placed into selection for review to determine equivalency. Completion of additional courses may be required.
Applications and proof of the admission requirements (transcripts and supporting documents) must be submitted to be included in the selection process.
Program outline
The Global Hospitality and Tourism Management certificate requires 30 credits (11 courses) to complete.
The program spans three semesters.
Required courses
You must take all of the following courses to complete this program.
Suggested schedule of study
We recommend you complete the courses in the order listed below.
Progression
You must attain a PGPA and/or a CGPA of 2.0 or better each semester and pass the prerequisite courses to progress through the program.
To qualify for graduation, you must pass all courses, attain a CGPA of 2.0 or better and complete course requirements within the prescribed timelines.
Review our grading and progression procedure >
Books and supplies
Books and supplies are approximately $500 per full-time year for uniforms, shoes and textbooks.
This is a bring-your-own-device program with a standard computer hardware and software requirement. See the specific requirements on our computers and laptops page.
Find your booklist on the SAIT Bookstore’s website. The booklist will be available closer to the program start date.
Can’t find your program or course? The bookstore didn’t receive a textbook list. Contact your program directly to determine if they’re still refining course details or if you’re in luck; no textbook purchase is required this term.
Required residence costs
Since some classes will occur outside of Calgary, you will need to relocate for some or all of the program.
For accommodations on SAIT’s main campus during your first semester, visit SAIT Residence rooms and rates.
Living in SAIT’s Banff Residence during your second semester will cost approximately $4,600. Accommodations in the Bow Valley Corridor (dependent on your employer) will cost approximately $2,500.
Hospitality and Tourism program advising
For any questions or to set up an advising appointment, please contact our School of Hospitality and Tourism.
Phone: 403.210.4343
Email: hospitality.info@sait.ca
Graduate outcomes
A. Safety - awareness of safety standards relevant to the workplace.
B. Responsible leadership - personal, ethical and respectful behaviour within the workplace and global community.
- Teamwork and multi-disciplinary collaboration
- Self-initiative
- Ethical reasoning and action
- Global awareness
- Sustainability
C. Communication - the exchange of information professionally and effectively.
- Language skills
- Interpersonal skills
D. Information literacy - the strategies used to become informed, from recognizing an information need to accessing and evaluating information and using it effectively and ethically.
- Problem-solving and critical thinking
- Quantitative literacy
- Technological literacy
E. Technical knowledge, skills and abilities - technical competence specific to the discipline or industry.
- Specialized technical skill set
Program outcomes
- Business acumen - develop a strategic and sustainable hospitality mindset to enhance business performance in a global environment.
- Finance - evaluate financial strategies and techniques to analyze business performance and decision-making in the hospitality industry.
- Operations - formulate recommendations for processes, operations and workflow to improve quality and productivity.
- Leadership - demonstrate ethical and responsible leadership that celebrates connection, curiosity and creativity.
- Stewardship - contribute to an organizational culture that is socially, environmentally, and financially sustainable.
- Guest - analyze customer needs to design exceptional guest experiences.
Capability clusters
- Creativity - transforming ideas into reality.
- Willingness to experiment, improvise, innovate, and imagine.
- Critical thinking - using data and logic to figure it out.
- Analyzing, evaluating, synthesizing, and reconstructing information to inform and make logical and reasoned decisions and judgments.
- Citizenship - for people, society and the planet.
- Understanding and facilitating the connection between people, society, and the planet is necessary for the sustainability of systems, both cultural and environmental.
- Curiosity - always asking, testing, exploring and engaging.
- Seeking out information and experiences and striving for understanding.
- Connection - builds effective relationships.
- Working and communicating effectively with others across differences.
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